Customer Service Representative — Castle Hill, The Hills District

Our client are a well-established construction company known for delivering quality residential and commercial projects across Sydney. Their team is expanding, and we need a proactive individual to manage client communications and keep project scheduling on track. As the first point of contact for clients and subcontractors, you'll play a key role in scheduling works, handling enquiries, and keeping everyone informed and organised. Key Responsibilities: Respond to client calls and emails promptly and professionally Schedule trades and subcontractors to various job sites Update project timelines and communicate changes to relevant stakeholders Maintain accurate records in our scheduling and CRM systems Provide general administrative support to the project and site teams What You'll Bring: Experience in customer service, scheduling, or admin (construction or trades background preferred) Excellent communication and multitasking skills High attention to detail and a problem-solving mindset Confidence using software (e.g., MS Office, job scheduling platforms) Why Join? Supportive team environment with hands-on training Be part of delivering exciting construction projects Stable, long-term role with opportunities to grow Competitive salary based on experience

Applications close Sunday, 25 May 2025
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