Haynes is part of a large family of companies, and we pride ourselves on the fact that we can offer solutions to our customers. We believe that people do amazing things and surround ourselves with people who are as committed as us to providing a safe and highly productive working environment for our employees. Haynes currently have an opportunity for a Workshop Administrator to join our valued client based in Victoria, 3174. Role on Offer: Permanent position $75,000 per annum Monday - Friday Roster (40 hours per week) Key Responsibilities: Manage customer engagement across both workshop and accounts departments Build and maintain relationships with key accounts Coordinate and manage workshop bookings and customer expectations Communicate schedule changes clearly to internal teams and clients Deliver accurate and timely responses to customer enquiries Resolve complaints, payments, and warranty concerns professionally Perform data entry for timecards, service records, invoicing, etc. Oversee vehicle condition reports, pick-up/drop-off processes, and workshop documentation Schedule on-site and off-site installations Manage stock availability and product requirements to meet service deadlines The successful candidate will require: Minimum VCE; tertiary or trade qualifications highly regarded Valid Driver's Licence Computer skills (Microsoft office, excel etc.) Excellent communication and interpersonal skills At Haynes, we keep things simple: We back the talent of our people and land the jobs that best suit their needs. Secure your future, get in touch with Haynes and cast your net wider. All applications will be treated with the strictest of confidentiality and only successful candidates will be contacted for interview. The Haynes Group of companies is an equal opportunity employer. Zoe Keough | Recruitment Coordinator | [email protected] | 0408 252 920