This is a Billing Administrator role with one of the leading companies in AU right now TELUS with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at TELUS This role provides administrative and billing support to the billings team and internal customers. • Manage and respond to billing queries via telephone and email from internal customers • Action allocated emails and queries from the inbox and escalate things when needed • Manage standard set up and maintenance of customer information in the system • Schedule invoices in the system – contract fees, chargebacks and disbursement • Process assigned approved credit request and re-issue invoices accordingly • Process change request for particular invoices (e.g. Change of invoicing person PO numbers, invoice text, etc) • Action change requirements during Mid-month and EOM invoicing run • Any ad hoc billing requests If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like TELUS. ✅ Applying here is the first step in the hiring process for this role at TELUS. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.