Our Client Global company with nearly 100 offices worldwide offering a wide range of services in logistics and forwarding. Responsibilities: Interact with clients to ensure they are updated on their shipments Complete bookings with shipping lines/airlines Fostering on-going relationships with customers Update customer orders in Cargowise Follow up with freight availability Book deliveries with transport companies Source and provide freight quotations What We’re Looking For: Must have proven experience in freight forwarding preferably in Customer Service Ability to assist clients in making a positive experience and build rapport Great communication skills and knowledge of forwarding Ability to think outside the square and provide solutions Full working rights within the Australian market only What’s on Offer: Opportunity - training & growth Airport location Hybrid working arrangements For further information regarding this position and many more in freight, customs and logistics with FRMSTAFF please contact Andrea Hunter on 0408 520 903 or visit our website www.frmstaff.com.au .