Join one of Australia’s leading wholesale suppliers in this dynamic, customer-focused role at our Dandenong South office. We're looking for a proactive individual with strong office administration and customer service skills, ideally with experience in building materials or logistics. This role is perfect for someone who thrives in a fast-paced environment, enjoys variety in their day, and takes pride in delivering exceptional service to trade customers. About The Role: We’re looking for a proactive and customer-focused individual to join our team at the Dandenong South office. In this key role, you’ll provide exceptional service to our trade customers and support day-to-day operations. The ideal candidate will be results-driven, confident in building strong relationships with both customers and internal teams, and bring a high level of attention to detail along with a positive, can-do attitude. Duties include: • Prepare picking and packing reports for the warehouse and production teams • Serve trade customers by processing sales orders, raising invoices, and handling stock enquiries • Schedule outgoing freight using internal and external freight providers • Respond to incoming phone and email enquiries • Process payments (cash, EFTPOS, credit card) • Provide general administrative support as required What You’ll Need: • Prior experience in building materials, warehouse logistics, or trade supply • Strong time management and multitasking abilities • Proficiency in Microsoft Office (Word, Excel, Outlook) • Experience with sales and dispatch systems highly regarded • Excellent communication and organisational skills What We Offer: • Generous salary package • Staff discounts on a wide range of products • Supportive team and on-the-job training • Stable, full-time role with regular weekday hours – 7:30am to 3:30pm Ready to bring your skills to a growing business with a supportive team culture? Apply now and take the next step in your career.