Our client is the fastest growing major domestic insurer in Australia. This multi award-winning company pride themselves on their work life balance and employee happiness. They have a fantastic reputation and are associated with well-known brands under their national umbrella. We are currently working on multiple roles for Homes Claims Consultants within their Claims team. The positions will be based in North Lakes, Brisbane. Benefits to successful applicants: Join a team of experts that celebrates success Competitive salary with additional monthly performance based bonuses Annual company wide celebrations with regular interstate trips Join a fast-growing business Enjoy additional leave days of (e.g paid wellness and volunteering leave) Employee discounts on insurance products Duties and responsibilities include: Liaise with customers to provide empathetic and professional support Act as the initial lodgement point for customers Negotiate options as required for accurate processing of claims Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner We are looking for someone with: Proven track record of claims management experience or similar in a complex Customer Service environment Great communication and phone skills A detail-oriented approach with a commitment to delivering excellent customer service Highly organise and able to work under pressure in a fast-paced environment Proven analytical and critical thinking capabilities Ability to show empathy and compassion by providing best commercial outcome If you think this could be the role for you then please apply now Or, if you have any questions please contact Katrina Miranda from Fuse Recruitment on 0432 391 158 (or email kmirandafuserecruitment.com) At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you If you know someone looking for a job, refer them to us and we'll give you $500 if we find them a new role ChooseFuse