Natures Hair is one of Australia’s leading retailers of human and synthetic hair and hair care products. Nature’s Hair offers clients a wide range of the latest products and styles on the international market. We are always a cut about the rest when it comes to our selection of human and synthetic wigs, hair extensions, beauty products and cosmetics. We are an authorised dealer for a number of leading global hair brands throughout Australia and the Pacific region. Natures Hair has an exciting opportunity for a highly motivated and customer focused Retail Manager to join our ever growing business. We are looking for a full-time, permanent Retail Manager to join us in Parramatta, NSW. You must have proven experience in a managerial position to be considered for this role. As part of your role, you will be responsible for: Managing the budget and stock orders for the location Planning and implementing promotional offers and sales in line with stock availability and demand Planning, overseeing and implementing sales of products to customers in a way which boosts customer satisfaction and develops relationships Planning and implementing advertising and marketing in-store activities Coordinating with other store locations’ leadership and participating in weekly meetings with leadership Location price setting and purchasing policies including return and exchange policy Recording and reporting on stock levels, budgets and location finances Overseeing hire, training and performance of staff Overseeing and reporting on compliance with workplace regulations and health and safety regulations About you: Associate degree, advanced diploma or diploma qualification relevant to the position; and At least 1 year relevant expense in a high volume retail setting If you possess the following skills, we would love to hear from you: Effective leadership and management skills Strong conflict resolution and problem-solving experience Proven ability to work towards sales targets and KPIs Proficiency in using computer systems Strong communication skills among all stakeholders Dedicated work ethic and eye for detail and accuracy