Our Client Perks People Solutions is proud to partner with a highly respected, family-owned meat distribution business renowned for its commitment to quality and customer satisfaction for over 38 years. This well-established company is now seeking a dedicated Administration Officer – Food Services to join their dynamic team based in Adelaide, South Australia. The Role Respond to customer phone enquiries promptly and accurately, using your knowledge or conducting necessary follow-ups to find solutions Accurately enter orders into the Wise software, received from both customers and account managers Ensure correct invoicing for all invoicing Maintain and update order pads as needed, including price adjustments and adding new product lines, while informing relevant sales reps Support the food service and supermarket departments with day-to-day operational tasks Identify and resolve any issues with orders before dispatch to ensure customer satisfaction Communicate with the production team regarding timelines for large orders Research and compare product options and pricing from various suppliers Process daily and weekly department reports Prepare credit return slips for returned or credited items and notify sales representatives accordingly Coordinate ordering of stock to maintain adequate levels File relevant paperwork systematically and maintain organised records Maintain a high level of record keeping for HACCP purposes and ensure all HACCP paperwork is current and up to date Update pricing information within the Wise system Compile and email monthly specials to customers Input specials into Wise and collaborate with the Operations Manager to create a monthly specials list Provide phone support during reception breaks or when lines are busy. Cover the reception, AP and AR role when they are on leave. Complete all assigned tasks efficiently and within set timeframes About You 1 -2 years of customer service experience Ability to work in a fast-paced environment Strong attention to detail A proactive, problem-solving mindset and ability to work under pressure Excellent communication skills to engage across all levels of the organisation In Return Competitive salary super Work alongside knowledge management team Plenty of on site parking and accessible location Close knit team environment – great culture Early start 7am – 3pm shift daily Next Steps If you are interested in this opportunity, please submit your CV in Word format. For additional details about the role, contact Nhung Nguyen at (08) 8273 7809. We look forward to your application