In this position you will: Participate as a technical member of the product agile scrum team including delivery cycles, planning, backlog development and refinement Manage defect fixes and minor enhancements through a SDLC development cycle, ensuring all deployments are aligned internal frameworks Undertake basic development in Salesforce Service Cloud including working on Salesforce LWC components and interfaces and Salesforce DX Oversee and test system flows, process builders, triggers, validation rules, and sharing & security policies. Input and maintain all product and user information on Atlassian and Azure DevOps toolsets Undertake all relevant testing as required on enhancements and changes to the system Undertake system and user administrative functions including technical troubleshooting, user support, onboarding, offboarding and user management. Undertake basic data analysis and reporting to identify trends, support business enquiries, and ensure ongoing optimisation of the system and VEU program. Develop and foster strong collaborative relationships with internal and external stakeholders. Provide support and system progress updates to the Product Owner t. Please refer to the attached position description for the principal functions and key selection criteria. This is an ongoing position. The work location for this position is 570 Bourke Street, Melbourne with hybrid work arrangements available. About us The Essential Services Commission is Victoria's independent economic regulator of essential services supplied by a range of industries. The commission's functions include: making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes). undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters. administering the Victorian Energy Upgrades program. Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You'll be working in a dynamic and collaborative environment with opportunities for professional growth. How to apply To be considered for this position, applicants must submit a resume and a cover letter addressing the key selection criteria, highlighting their skills and relevant experience in relation to the role. Our commitment to fostering a diverse, inclusive and flexible workplace We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community. We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds. If you require any adjustments to equitably participate in our recruitment process, please contact. We look forward to receiving your application. Other relevant information Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, and a statutory declaration disclosing any previous misconduct investigations. Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents. Applications close at 11:59pm on Thursday 1st May 2025.