This position will work collaboratively within the Network support team in providing technical and strategic advice for an relating to the ServiceNow solution. Our client, located in Melbourne CBD right now has an exciting and long term opportunity for an experienced ServiceNow system administrator to join the team. Duties for this opportunity will include ; Perform core configuration tasks Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts Use mobile clients Activate plugins Add users, groups and roles Manage data with tables, the configuration management database (CMDB), import sets and update sets Work with two key process applications: Knowledge Base and ServiceNow Service Catalog Create workflow activities and approvals Configure alerts and notifications View upgrade history and status Control system access and data security Our client is seeking to engage a ServiceNow specialist with real industry experience and knowledge as well as appropriate certifications. This is a fantastic long-term opportunity and if you are looking for an exciting environment offering extensive customisations opportunity, this is the opportunity you've been looking for. Milestone IT - www.mstone.com.au