Key responsibilities Follow up with the whole process from sales order to customer delivery to ensure 100% on time delivery and improve customer satisfaction. Coordinate the related parties for solution if order fulfilment process got delayed. Bridge customer and DPSS to make sure all customer demand be fulfilled with satisfaction, monthly target be achieved. Coordinate internal cross functions to support customer demand fluctuation. Work with warehouse to arrange shipment to make sure most effective method and 100% on time delivery. Monthly sales waterfall maintenance and analysis. Work with quality team for customer warranty. Maintain good customer relationship. Leading and implementing the customer survey. Mail the invoice to customers. Other tasks as assigned by manager. What we’re looking for Bachelor degree. Fluent English with both spoken and written. Chinese is a plus. Strong ownership, self-motivated with good initiative. Superior communication skill and strong interpersonal skill. Prefer automotive or related industry. Global Terms of Use and Privacy Statement Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA’s website to verify the authenticity of any employment opportunities.