Introduction Lifeline Direct (LLD) is a wholly-owned subsidiary of Lifeline Australia. LLD focuses on supporting the development and ongoing implementation of suicide prevention and community wellbeing programs in the regions which we operate while looking for opportunities to grow Lifeline’s services in geographical areas where they do not currently exist. LLD encompasses Lifeline Centres in Hunter region, Central Coast, Eastern Suburbs-Bondi, New England North West, Northern NSW, Geelong and South West Victoria, Northern and Western Melbourne and Central Australia. Our specialised and targeted services operate nationally via a telehealth model. Description Based in Geelong, you will work collaboratively with a diverse and enthusiastic team to ensure the efficient, safe, and effective operation of our Breakwater Warehouse. Reporting to the Retail Operations Manager, you will be responsible for managing the efficient, safe, and effective operations of all Warehouse functions in order to support retail outlets to build revenue whilst ensuring a safe, harmonious, and respectful workplace In this hands-on role, you will ensure the warehouse and yard is clean and organised in accordance with WHS legislation and LLD standards whilst providing oversight to the collections and sorting process to ensure stock is provided in a timely manner to all shops. You will be committed to quality control and work collaboratively with shop managers to ensure stock provided meets their target market’s needs. Furthermore, you will ensure correct recycling procedures are followed to maximise return from our SAP operatio ns. Skills And Experiences To be successful in this position you will have: • Demonstrated experience in Retail warehouse operations including staff management and ensuring orders are picked and dispatched by deadlines. • Clear and effective communication skills that build trust and respect. • Demonstrated commitment to safety and ensuring compliance with WHS legislation. • Excellent organisational skills with the ability to manage multiple deadlines within given timeframes. • Highly developed interpersonal skills including conflict resolution. • High-level customer service skills with a focus on ensuring return patronage and donations. • Experience managing a small multi-disciplinary team to ensure warehouse goals are achieved. • Schedule and track inbound and outgoing shipments • Induct and train warehouse personnel on current warehouse procedures • An understanding of training and working with volunteers and or a willingness to undertake training. • Overseeing the supply-chain process ensuring all procedures and deliveries are met in a safe, efficient and timely manner. In return we will offer • The opportunity to make this role your own – we love creativity and passion • Salary packaging benefits, rotating roster • Knowledge that you will be part of a team helping to make a difference to your community. Sound interesting…we would love to hear from you Applications Close Sunday 27th April 2025.