This position is a maternity leave cover role and is based in our Melbourne depot located in Derrimut. About the Company: The Lindsay Group proudly operates an extensive Rural and National Transport and Logistics business across various locations connecting growers, regional communities and businesses with cities and sellers of fresh food across Australia. As part of the group Lindsay Transport is the largest transporter of fresh produce in Australia, specialising in temperature sensitive, time-slotted freight into Central Markets and major Grocery Distribution Centres to help our customers best meet their national supply chain needs. Lindsay Rural and the Hunters business provide essential services and products to rural Australia across most Australian growing regions. Today we employ over 2000 exceptional individuals, with roughly 35% based in Regional Australia, and together we service over 1.5 million tonnes of temperature-controlled freight every year across the country. The Role: Working within a small team, you will be assisting the customer service function of the business. Your main responsibilities will include: The facilitation and management of customer orders and jobs received Answer phone calls & email enquiries and directing them to the relevant person Managing inbound and outbound mail Liaising with operational staff to ensure all customer requirements are met Managing freight bookings and time slot requests Ad hoc administrative duties as directed by the Customer Service Manager About you: To succeed in this role, we anticipate you will be able to demonstrate: Previous experience in customer service as part of a busy fast paced team Intermediate to advanced excel skills Ability to prioritise high volume of work and work in a fast-paced environment Positive attitude, great communication with the willingness to learn Superior planning and organisational skills Excellent time management skills A genuine care factor for the needs of the internal and external customer Company benefits: Competitive remuneration Access to Employee Assistance Program (EAP) Free onsite parking Novated leasing and staff discounts Access to personal development through education Lindsay Australia operates with a culture of honesty and openness. Equal Opportunity Employer The Lindsay Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status