Receptionist — Maitland, Maitland Area
New

Are you an experienced Motel Receptionist or are you working in a different industry and looking for a change? Our Client is seeking an experienced Receptionist who is committed to providing their guests with a quality excellent service during their stay. We are looking for a friendly, motivated, and adaptable individual who is passionate about customer service Experience in the industry is preferred but not essential – our Client is happy to train the right person who meets their personal requirements. This is a Maitland based role offering fulltime hours, however some flexibility to work school hours is also an option. Key Duties & Responsibilities: Customer Service: Greet and assist guests with check-in and check-out, ensuring a smooth and friendly experience. Room Bookings & Rates: Manage room bookings, provide accurate rate quotations, and assist with reservations as required. Problem Solving: Address and resolve guest enquiries and issues, ensuring customer satisfaction and effective solutions. Accounts: Handle point-of-sale transactions, including processing payments and managing EFTPOS. Social Media & Marketing: Promote the business via social media, update the website, and run weekly campaigns. Additional Motel Duties: Be flexible in assisting with other motel needs such as assisting within the restaurant or basic housekeeping matters Essential skills necessary to apply: Experience as a Receptionist, ideally within a fast paced customer service setting Excellent computer skills with the ability to learn new systems Positive, motivated attitude with a friendly and bubbly personality Ability to multitask and remain calm under pressure Strong communication skills and a team player Why Join Us? Training Provided: We will support and train you to ensure you are set up for success. Supportive Environment: Join a close-knit team where your contributions matter. Variety in Duties: No two days are the same, and you will gain valuable experience across different areas. How to Apply: If you're ready to join a dynamic team and play a key role in delivering outstanding guest experiences, please send your resume and cover letter for immediate consideration. We look forward to hearing from you

Applications close Sunday, 11 May 2025
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