This is a Retail Team Member role with one of the leading companies in AU right now JB Hi-Fi with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at JB Hi-Fi We offer unbeatable value, world-class brands and exceptional customer service across our 300 store network, online, and in our commercial division, JB Hi-Fi Business. JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you. Why join JB Hi-Fi? - Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued. - Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success. - Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading). - Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions. - We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles. - Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. - Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. - Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle. Job Description As a Retail Team Member, you will have the opportunity to create, support, and contribute to a high performance culture, ensuring that great customer experience is enabled across the store, including: - Helping across a number of areas within out stores from customer facing to our back of house - Providing a high level of customer service standards including pre, during and post the sale - Contributing to the JB Hi-Fi brand and store experience by assisting with merchandising of all products on the sales floor - Supporting the efficient delivery and processing of stock into store, following store receiving processes Qualifications - You have a passion for home entertainment, music, movies, technology, appliances and/or games - Enthusiastic, passionate and highly motivated - Customer focus and result driven - You will be able to communicate effectively with a diverse group of people If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like JB Hi-Fi. ✅ Applying here is the first step in the hiring process for this role at JB Hi-Fi. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.