We are excited to offer an opportunity for a motivated and experienced Retail Manager to join our team at APNA DESI INDIAN GROCERY , located at 1-5/120 Spencer St, Melbourne VIC 3000. Our store is known for offering a wide variety of authentic Indian groceries, spices, and household goods. We pride ourselves on excellent customer service and a rich cultural shopping experience. Key responsibilities include, but not limited to: Store Operations Management: Oversee daily store operations, including inventory control, stock rotation, product display, and cleanliness. Staff Supervision: Recruit, train, and manage retail staff; schedule shifts and monitor performance to ensure excellent service delivery. Customer Service: Maintain high levels of customer satisfaction by providing helpful, courteous service and resolving any customer concerns efficiently. Sales & Promotions: Plan and implement promotional strategies to drive sales and improve customer engagement. Financial Oversight: Monitor budgets, manage cash flow, maintain records of sales and stock levels, and report on performance to management. Compliance & Safety: Ensure the store complies with all health and safety regulations, including food safety standards. Qualifications: Proven experience of at least 2 years in a similar retail management role. Strong leadership, communication, and interpersonal skills. Excellent organizational and problem-solving abilities. Knowledge of Indian grocery products and cultural preferences (preferred). Experience with inventory software and POS systems. What We Offer: By joining APNA DESI INDIAN GROCERY , you will become part of a culturally rich retail environment with supportive leadership and the opportunity to grow professionally. You will play a vital role in the smooth running of our store and contribute to a rewarding customer experience. If you are a driven and experienced retail professional ready to take the next step in your career, we invite you to apply and grow with us.