Job Description We are seeking an experienced System Administrator - Application Specialist to join our team. This is a key role responsible for the installation, configuration, maintenance, and support of a range of software applications and delivery systems. You will work closely with the broader IT team and end-users to ensure the seamless operation, security, and performance of applications across the organisation. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a keen eye for detail. You'll be proactive in identifying opportunities for improvement and delivering high-quality support with a strong customer service focus. Key Responsibilities - Application Management: Install and configure software applications, optimising for performance and security while collaborating with vendors and IT teams. - Maintenance & Support: Regularly update and patch applications to protect against vulnerabilities, monitor performance, and troubleshoot issues to minimise downtime. - User Assistance: Provide expert technical support to end-users, acting as the primary contact for application inquiries and ensuring timely resolutions. - Security Implementation: Safeguard applications and sensitive data by enforcing security measures and monitoring access and permissions. - Documentation & Knowledge Sharing: Create and maintain comprehensive documentation for installation, configuration, and troubleshooting, fostering efficient issue resolution. - Collaboration: Work alongside the IT team to integrate applications seamlessly with existing systems, optimising performance through collaboration with developers and network administrators. - Testing & Validation: Conduct thorough testing of new application releases to ensure compatibility and minimise disruptions, developing test cases to assess functionality. - Continuous Improvement: Identify and implement solutions to streamline processes, enhance user experience, and boost system performance. - System Installation: Oversee the installation and configuration of servers and workstations, validating end-to-end functionality through rigorous testing. Education Bachelor's degree in IT, Computer Science or similar is desirable but not essential Experience - 5 years' experience in a similar role within a corporate or technical environment. - Proficient in installing, configuring, and supporting a range of software applications. - Solid understanding of Windows and Linux environments, databases, and networking fundamentals (TCP/IP, DNS, DHCP). - Experience with scripting (e.g. PowerShell, Python) and virtualisation technologies (e.g. VMware, Hyper-V) is an advantage. - Strong problem-solving, communication, and documentation skills. - Able to work independently and collaboratively within a team. Applicants must be Australian Citizens to meet Defence security requirements with the ability and willingness to obtain an NV2 clearance About Us Boeing Australia and New Zealand are shaping the future of aerospace and delivering some of the nation's most important programs for both the defence space and the manufacturing of composite components for commercial aircraft. From the seabed to outer space, we have helped shape aerospace, manufacturing and defence innovations in Australia over the past 95 years. In addition to a competitive salary, our employees benefit from flexible working options, global opportunities, salary packaging, performance incentives, study assistance, wellbeing programs and discounts on health insurance, travel and accommodation. We're also committed to fostering an environment that's welcoming, respectful and inclusive for every employee, with great opportunities for professional growth. As an equal opportunity employer, female candidates, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply. We are also open to candidates from other industries including mining, communications, ICT and oil and gas. If you don't meet 100% of the criteria for this role although you have the right foundational experience and qualifications, don't hesitate to apply. Benefits - Cutting edge projects - Flexible working options - Competitive remuneration and incentive plan available - Discounts for health insurance, travel and accommodation - Salary packaging options - Health and wellbeing benefits - Study assistance - Global opportunities Applications for this position will be accepted until Apr. 30, 2025 Export Control Requirements: This is not an Export Control position. Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (Australia) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 (https://www.thevaluable500.com/) and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews. Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.