Administration Officer Engineering and Investment — Melbourne, Melbourne Region

Description $35 - $37 per hour 11.5% Superannuation Part Time – 2 days Position to start immediately At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on: Excellent Customer Experience and Service Delivery Great Organisational Culture Innovation and Continuous Improvement Good Governance and Integrity Long Term Financial Sustainability The role: You will contribute to the development and achievement of the Engineering Department goals through the delivery of a range of administrative support services to the department, with a focus on cost effective service delivery and commitment to high quality service and continuous improvement principles. The position also requires a customer focused service when assisting and responding to customers by phone, in person and when attending to the front reception. About you: Diploma or Certificate in Administration/Business desirable Demonstrated and relevant experience in a high demanding administrative/customer service role. Ability to communicate clearly and professionally at all levels of the organisation and with internal and external customers including rate payers, Government Departments, other municipalities, service providers, contractors, suppliers, community groups and customers. An ability to provide accurate and timely data entry and administrative support across the department. Skills in managing time, organising and planning own work. Anticipating possible outcomes and offering suggestions to address potential matters. In return, we will offer: The ability to make a difference - Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community. Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance. An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges. Career opportunities – engaging work and the opportunity to apply your skills and experience. Transformation - We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement. Further Information: Further information is available from Nicole Hoskins on 9262 6405. We ask that applications please address the key selection criteria contained in the position description. Applications close 13 April 2025. Come and join the transformation Download the Position Description: Engineering Administration Officer Customer Service Officer City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments. ABOUT US The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities. Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne’s largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusive, vibrant, prosperous and sustainable community. Our employees help us achieve these goals At Whitehorse, employee health, wellbeing and development are paramount, and we aim for everyone to become the best they can be in the workplace. Benefits of working with us include: A welcoming and supportive working environment Great opportunities for training and to build a long-term career within Whitehorse or the local government sector. Extensive employee health and wellbeing programs including flexible working arrangements Salary sacrifice options for gym / swim memberships, childcare and superannuation; and access to novated vehicle leases. Competitive terms and conditions of employment Ample onsite parking at most facilities with ready access to public transport Active Social Club with a calendar of events through the year

Applications close Sunday, 11 May 2025
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