Benefits: Professional and supportive team environment Long-term career opportunity with development potential Varied and client-facing role with real impact Inner West location, close to public transport Permanent, full-time position JOB REF: MAS158.1 The Role A leading accounting firm is seeking a confident and capable receptionist/administrator to be the first point of contact for clients and support for the wider team. This is more than just a front desk role – you’ll be an essential part of daily operations, contributing to delivering exceptional client service and smooth office processes. Your ability to think ahead, solve problems, and take ownership of your responsibilities will be key to your success in this role. Key Responsibilities: Managing reception, including answering phones and greeting clients Preparing meeting rooms and coordinating appointments Handling all mail, couriers, deliveries and stationery orders Assisting with corporate compliance and ATO/ASIC documentation Scanning, filing, document preparation and database updates Maintaining kitchen and common areas Supporting the wider team with administrative and operational tasks You will have: Minimum 2 years experience in a receptionist or admin support role Previous experience in a professional services or accountancy firm (preferred) Proficiency in NowInfinity, HandiSoft, SmartDocs, and MS Office (preferred) Understanding of corporate compliance, including ATO and ASIC processes Ability to problem-solve, work autonomously and manage competing priorities High attention to detail, strong organisational skills, and a proactive mindset Clear and professional communication, both verbal and written A polished, professional presentation and a client-first approach Sounds like your ideal role? Click APPLY or explore other opportunities on our website themasagency.com.au/jobs-board/ Please note that due to a high level of applications, we will only contact those who meet our client's selection criteria. We will however save your CV / Details on our database and will be in touch as soon as a suitable opportunity arise.