ABOUT WILSON: Join Wilson Parking for more than just a job. You'll be part of Australia’s top Parking Operator, where we prioritize our people and customers, pushing industry boundaries with innovation. Whether it's pioneering online booking services or our award-winning app, we're committed to making parking seamless in every city. Our pride lies in our technology, car parks, and exceptional service, but above all, in our inclusive team culture. Join us for comprehensive training, personal development plans, and the opportunity to thrive in one of Australia’s leading organizations. ABOUT THE ROLE: • Adelaide Street, Brisbane CBD location. • Competitive salary. • Free parking. • Opportunities for career growth. This role supports the smooth running of the Queensland Parking business through strong admin skills and exceptional customer service. You'll manage monthly parking accounts, drive new revenue opportunities, and help meet budget targets while ensuring high stakeholder satisfaction. DUTIES & RESPONSIBILITIES: • Support daily sales operations, including enquiries, billing, and account administration • Manage client accounts end-to-end, ensuring accurate invoicing, reporting, and documentation • Build and maintain strong client relationships, providing timely support and proactive communication • Collaborate on strategic account planning, performance monitoring, and revenue growth initiatives • Maintain CRM records and support sales efforts through market research and opportunity development ABOUT YOU: • 2 years' experience in administration and account management • Strong customer service skills with a solution-focused mindset • Excellent written and verbal communication abilities • Proficient in MS Office (intermediate to advanced level) • Proven ability to multi-task, problem-solve, and adapt under pressure • Strong attention to detail and a high standard of work • Team player with the ability to build strong internal relationships • Confident in interpreting and applying OH&S policies • Quick learner with a proactive approach to managing tasks independently • Comfortable with technical information and working in dynamic environments • Positive attitude and commitment to seeing issues through to resolution If you are interested in these opportunities, click on apply and submit your resume today At Wilson Parking, we are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. We have an inclusive culture where innovation and teamwork are encouraged. If you wish to make a positive change in your community, contact us today. After more than five decades in the industry, Wilson Parking is recognised as the market leader in the field of car park asset management in Australasia. We take pride in the fact that the car parks under our management are maintained to the highest standards and that we deliver the highest level of parking efficiency to ensure that our valued customers are provided with a seamless parking experience. Being a part of our team means living our core values of: Care – People, customers and communities matter. Integrity - We do what's right, not what's easy. Accountability - Ownership is every person's responsibility. Innovation - Change that adds value.