Overview: Program Admin Officer Full-time , C ontinuing position Salary Level HEW 5 17% Superannuation Based at the Melbourne CBD campus, and hybrid ways of working About the role As the Program Admin Officer , you will be responsible for providing efficient and effective academic administration services that support the student life cycle. You will operate within a team and support a cluster of programs to be determined through the annual work planning process. As the successful candidate, you will have a strong customer service orientation and work closely with academic and professional staff in the School . You will also be an active participant in service improvement initiatives. To be successful in this position, you will have : Demonstrated experience in providing high-quality services and support in a university environment or similarly large/complex organisation . Highly developed organisational and problem-solving skills, with a high level of attention to detail and the ability to prioritise tasks. Excellent interpersonal, written and verbal communication skills. Demonstrated experience and expertise in the provision of quality customer service, including sound knowledge and consistent application of policies and procedures. Demonstrated digital literacy. A knowledge and understanding of the tertiary education sector (desirable). Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the College The School of Media and Communication pushes the boundaries of digital knowledge creation and future-focused practice. The School has a deep engagement with industry and the community that allows research and teaching to respond creatively and innovatively to global conditions. In the most recent QS Rankings by Subject, RMIT was ranked 45th in the world for Communications and Media Studies. The School is home to a vibrant community of practitioners, theorists and thinkers in communication, creative writing and publishing, screen, culture, digital ethnography, new media, journalism, public relations, advertising and music industry. The School has a strong international focus set to drive careers to succeed in the global context with programs and courses offered in Melbourne, Vietnam and Singapore. The School embraces agility and flexibility to drive a field that is always evolving with emerging specialisations and new roles in an increasingly changing world. Extending the reach for excellence, teaching spaces have been adapted to meet world-class standards. Partnership with industry and the community ensures we keep abreast of changing industry needs and new technologies of teaching and learning, supporting students in moving fluently between the classroom, the studio and the workplace. Work integrated learning is just one way of many in which the mutual benefits of industry and community partnerships are realised , connecting students directly to real-world projects that result in tangible outcomes. A multidisciplinary network of research endeavour brings together experts across disciplines. Adopting a creative, critical and playful attitude to research, celebrating disciplinary diversity and leading in the development of practice-led approaches. For more information, visit www.rmit.edu.au/about/our-education/academic-schools/media-and-communication To Apply Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘ ’ link at the top of this page. For further information about this position, please see the Position Description hyperlinked below or contact Talent Support via email talentsupportrit.edu.au . Position Description - Program Admin Officer Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Applications Close: 25 Apr 2025 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms) . To discuss adjustment requirements, please contact Dani, v ia talentsupportrmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers . We are a Circle Back Initiative Employer – we commit to respond to every applicant.