Reception /Administration Assistant • Permanent Part Time | 60.8 hours per fortnight / 8 day fortnight • Turning Point Richmond | Join a friendly and supportive team • Experience career progression at a values-based organisation Eastern Health Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community. Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”. This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future. About the role An opportunity exists for a passionate client focused, reception and administrative assistant with sound knowledge to join our friendly and supportive team on a part time basis. Ideally you will have experience in the healthcare environment in a customer facing reception/administration role. As the first point of contact for face 2 face, telephone and email enquiries to both internal and external stakeholders it is essential you strive to achieve optimal outcomes and adhere to the code of conduct, policies and procedures, and Eastern Health values. About you To be successful in this role you will possess: Essential • Previous reception and administrative experience in a health service • Advanced telephone & administrative skills • Ability to provide customer service in a friendly and professional manner • The ability to work collaboratively with our clinical teams and a diverse range of health professionals • Well-developed interpersonal and communication skills, with the ability to multitask and priorities workload • Excellent organisational ability, data and computer literacy skills in Microsoft Office One Drive, Word, Excel and Outlook. • A flexible approach and a willingness to work as an effective & supportive team member • Self-motivated and punctual • A strong commitment for high quality care Desirable • Sound knowledge of data bases, Medical Director, Prac Soft, IPM & CPF • An understanding of Medicare billing in a similar role Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment. What we offer Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here • Diverse and engaging career opportunities • Friendly & supportive team • Flexible working hours • Salary packaging options • Career progression in our teaching hospitals • Close to public transport -tram stop outside front door Next Steps Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia. We review all applications when we receive them, and we notify unsuccessful candidates. If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). We will notify unsuccessful candidates. Good to know: • We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team. • We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees. • As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture. • Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role. • Advertising may end before the closing date. • We do not accept recruitment agency application If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles. Position Description Link Contact Person: Leanne Mercuri Contact Number: 8413 8413 Contact Email: LeanneMturningpoint.org.au Job Posting End Date: 09/05/2025 Need help submitting your application? Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles] Our Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day Eastern Health has services across the largest geographical area of any metropolitan health service in Victoria. We provide a range of emergency, surgical, medical and general healthcare services to people and communities that are diverse in culture, age, socio-economic status and healthcare needs.