About Us Shine People Solutions is an Aboriginal-owned and operated recruitment business that does things the Indigenous way—with listening and respect. We are committed to connecting First Nations talent with meaningful career opportunities and supporting workplaces to foster diversity, inclusion, and cultural safety. About Our Client Our client is a leading workplace support company that helps businesses operate efficiently by providing everything they need to work—all in one place. They are deeply committed to First Nations empowerment and inclusion, currently on their third Stretch Reconciliation Action Plan (RAP), and actively support career growth and cultural engagement for Aboriginal and Torres Strait Islander employees. About the Role We are currently seeking interest from candidates who identify as Aboriginal and / or Torres Strait Islander as well as non-Indigenous candidates for the position of Warehouse Officer – Distribution Desk to join the operations team in Richlands, QLD . This role is crucial in ensuring smooth logistics and customer service by managing freight inquiries, coordinating deliveries, and supporting warehouse and transport teams. Your day-to-day responsibilities will include: Investigating and resolving freight and delivery inquiries. Coordinating with transport, warehouse, and operations managers to ensure seamless delivery processes. Performing daily checks of driver devices and troubleshooting as needed. Providing accurate updates on customer orders using internal systems. Delivering best-in-class customer service to internal and external stakeholders. Contributing to a safe, inclusive, and positive work culture. About You A strong team player who thrives in a fast-paced, problem-solving environment. Ability to work independently and follow structured processes. Excellent communication skills to collaborate with various departments. Experience with warehouse systems like WMOS and SAP (preferred but not essential). A proactive approach to improving logistics and customer experience Benefits Our client is dedicated to fostering a supportive, diverse, and rewarding workplace. As part of the team, you’ll enjoy: Career Growth & Mentorship – Structured training and professional development opportunities. First Nations Inclusion & Support – Yarning Circles, mentoring programs, and alumni networks. Commitment to Sustainability & Social Impact – Be part of a company focused on making a real difference. Employee Wellbeing & Support – Access to mental health first aiders, Employee Assistance Programs, and generous leave options (including Cultural Awareness Leave, Sorry Business Leave, and Paid Parental Leave). Recognition & Perks – Quarterly awards, team and partner discounts, and a supportive work environment. Interested in learning more about this opportunity? Reach out to Fahren on 0404 064 975 or via email [email protected] for a yarn.