Introduction ADA (Australian Defence Apparel) is a leading innovator of cutting-edge uniforms and personal equipment specialising in complex user requirements from design to distribution. As an integrated uniform solutions provider, we have long been providing expert assistance in a variety of industries across Australia and New Zealand. ADA is Australia’s largest and primary manufacturer of garments for the Australian Military. Our commitment to combining textiles and technology to solve design problems also stems across Law-Enforcement, Healthcare, and Corporate industries. Description THE ROLE: To provide administration support to the Contract team in the Sydney ADA Office. To ensure all personnel are measured accurately and providing the necessary confidential information to our supplier thus ensuring each product is manufactured and fitted correctly. To provide support to the Contract Manager and uphold professional standards of our contract operations. KEY RESPONSIBILITIES: Customer Service: Foster good relations with customers and deliver service excellence. Maintain accurate customer orders and files. Administration Support: Provide contract and general administration support as needed. Garment Measurement & Fittings: Attend customer measuring sessions, including paid travel. Accurately measure personnel and conduct fittings for new recruits. Maintain and ensure accuracy of customer files. Manual Lifting Tasks: Handle and move heavy boxes within the Sydney office. Qualifications/Experience: Administration experience is desired Excellent customer service skills. Solid written and verbal communication skills. Computer literacy. Licenses/Permits: Current Driver’s License. Willing to obtain a National Criminal History Check, and Willing to undergo a Police Force Baseline Vetting (minimum Baseline) check. EMLOYEE BENEFITS: Additional paid parental leave on top of the government scheme. Access to Health & Wellbeing initiatives. Healthy eating – Fruit at work. Birthday gift cards. New employee welcome packs. Employee Assistance Program. Professional and Personal Develop through our ADA online learning platform. Innovative, service orientated and inclusive team environment. Annual Flu Vaccination program.