The Company At ForHealth , we’re committed to delivering quality, accessible healthcare across Australia. With 95 medical centres and a network of 1500 independent practitioners, we provide 8 million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care. The Role Are you a passionate IT professional looking for an exciting opportunity to make an impact in a dynamic, fast-paced healthcare environment? Join ForHealth Group as a Systems Administrator and become a key player in support ing the seamless operation of our medical infrastructure. You will proactively be providing both remote and in-person IT support across our network of over 80 medical centres. Your expertise will help us continue delivering outstanding healthcare services to millions of patients across Australia. Why Join Us? At ForHealth Group, we are committed to providing quality, accessible healthcare, and we pride ourselves on our industry leadership. By joining us, you'll be part of a team dedicated to promoting holistic care and improving patient outcomes. We offer: Career Growth: Opportunities for professional development and internal promotion. Work-Life Balance: A supportive work environment with flexible work arrangements. Employee Benefits: Access to 20% off dental treatments for you and your family, confidential support services, and training resources to enhance your skills. Purpose-Driven Work: Contribute to meaningful projects and be part of a team dedicated to transforming healthcare across Australia. Your Responsibilities As a Systems Administrator, you will: Provide IT Support: Act as an escalation point for the Service Delivery team, resolving critical issues and managing service requests to ensure operational continuity. Infrastructure Support : Provide second level support to resolve issues with and maintain IT infrastructure, including Windows Server environments , Active Directory, Microsoft 365 services, Cisco Meraki, telephony and end user compute . Troubleshoot and Resolve: Provide both remote and on-site support, ensuring minimal downtime for clinical operations, and assisting with technology rollouts and upgrades. Documentation and Knowledge Sharing: Document solutions and troubleshooting steps in the knowledge base to ensure future efficiency and knowledge sharing within the team. Collaborate: Work closely with other IT teams and third-party vendors to resolve complex issues and drive continuous improvement within IT operations. About You We’re looking for an experienced and highly skilled Systems Administrator with: A tertiary qualification in Information Technology or equivalent industry experience. At least 3 years’ experience in IT support, with a strong background in Service Delivery and Infrastructure Support. Proficiency in supporting technologies like Active Directory/Azure AD/Exchange/Group Policy Management, Intune/Mobile Device Management, Windows Server, Cisco Meraki (Switches, SD-WAN, WAPs), Windows network technologies (DNS, DHCP), Hypervisor technologies (VMWare vSphere/Microsoft Hyper-V), Backup technologies, and telephony (including Cisco Webex) Excellent problem-solving skills, with the ability to perform root cause analysis and resolve complex issues efficiently. Strong communication skills to provide outstanding customer service to both internal and external stakeholders. A proactive, self-motivated approach and a willingness to occasionally work outside of regular business hours. A willingness to travel to different sites as needed to provide in-person IT support. ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values) The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values-driven Company that invests in its people through training and development and internal promotion. If you want to be a part of this first-class team, join the mission to help build a healthier Australia by Applying Now