The Company: Audio Source is a leading wholesaler of professional audio equipment, proudly serving Western Australia since 1984. With a network of over 150 dealers across the state, we provide premium audio solutions with exceptional reach and service. Audio Source is part of the MM Security group – a privately-owned powerhouse dominating the industry with top-performing brands like Seadan Security & Electronics, Source Security Systems, Sprint Intercom & Security and Rival SP. For more information, visit: https://sourcetechnologies.com.au/ AUDIOSOURCE SOURCETECHNOLOGIES MMSECURITY The Role: Lead customer interactions : Engage with customers, mostly over the phone and via email, ensuring all enquiries and requests are handled efficiently Support sales success: Prepare and send quotes, process orders, and follow up on sales enquiries Make friends with customers: Forge connections that last, focusing on relationships that go beyond just business transactions Keep operations smooth: Assist with stock control, operate the walkie stacker, pick and pack orders as required Be adaptable: Handle ad-hoc tasks as needed to support the tight-knit team and business About You: Love of the industry: An interest in the audio or electronics industry and a knowledge of the products we sell (e.g. amplifiers, mixers, microphones and speakers) is hugely advantageous. But an unbeatable thirst for delivering best class customer service and some tech know-how will trump any experience or qualification A people person: People are drawn to you, and you thrive in customer-facing roles, building strong, lasting relationships Self-motivated and Autonomous: You take initiative, and are driven to succeed without needing constant direction Organised: You can manage multiple enquiries and tasks at once, ensuring everything is handled efficiently Tech-savvy: You’re passionate about using technology to create efficiencies in your personal and professional life Licences: Drivers licence is essential, and a forklift licence is desirable (we are happy to support you in getting your forklift licence if you don’t have one) We want only the best. If you’re excited about joining an industry leader and shaping the future, apply now Please note, only successful candidates will be contacted for the next stage of the recruitment process.