Join our passionate team at BJC Health, where we are redefining healthcare delivery. We are accelerating towards our 2030 vision and need a dedicated, customer-focused receptionist to be part of our journey. Our Values: • Be good with people. • Play like a pro with hunger and passion. • Lead with humility We believe in promoting mental health and wellbeing, especially in these challenging times, and encourage our team to embody these principles. About the Role: • Reports directly to the Clinic Manager. • Ensure our patients always feel cared for and valued. • Assist our practitioners in delivering unparalleled care. • Opportunity for an immediate start with comprehensive induction & training. • Full-time position. Key Responsibilities: • Engage in face-to-face client interactions. • Manage phone calls and online communications. • Oversee diary, client billings, transactions, and administrative needs of practitioners. • Maintain the reception area and waiting room. Role Essentials: • Commitment to permanent hours. • Availability for shift work on weekdays (7:30am to 6pm). • Must be based at our Chatswood clinic. • Only candidates with full working rights in Australia should apply. Desired Attributes: • Proven experience in creating memorable customer interactions. • Background in professional team environments. • Strong verbal and written communication skills. • Attention to detail and a continuous improvement mindset. • Proficiency in Microsoft Office and Electronic Health Records (EHR) software. • Familiarity with Genie Solutions PMS. • Certificate IV in practice/business/medical administration is a plus. Professional Development & Opportunities: • We support ongoing study and professional growth. • Competitive salary with tiered progression opportunities in reception, leading to long-term administrative or management roles. Remuneration: • Offering $55k to $70k per annum plus superannuation. Application Process: Submit a detailed cover letter addressing the points mentioned above, along with an up-to-date resume without any timeline gaps. Applications without a corresponding cover letter will not be considered.