Job Description Part-time, 4 days per week Based in Malvern East, on the lands of the Wurundjeri & Bunurong Peoples $62,358.64 pro rata 11.5% Super Generous Salary Packaging benefits of up to $18,550 The Reconnexion Program supports people safely to reduce or stop their use of sleeping pills and anxiety medication through our Benzodiazepine Counselling Program. This free, confidential service supports individuals struggling with dependence on medications like Valium, Xanax, and Serepax. Our team provides: Guidance on safely reducing medication with GP collaboration Counselling for sleep, anxiety, and mood concerns Self-guided programs, peer support groups & phone support Resources, tools, and expert advice Your Role, Your Impact No two days will be the same You’ll be the backbone of our counselling services, ensuring that our clinicians, volunteers, and clients have everything they need to make a real impact. From welcoming clients and scheduling appointments to managing referrals, processing invoices, and keeping our spaces inviting, your work will keep everything running smoothly. Some of your key contributions will include: Greeting clients in person and via telehealth, ensuring they feel comfortable and supported Managing client bookings and maintaining accurate records in Zedmed Conducting initial screening calls, explaining processes, and assisting with referrals Keeping counselling rooms and shared spaces tidy, welcoming, and fully stocked Processing invoices and maintaining financial records Supporting compliance and audits, helping our counsellors keep their registrations up to date Being the go-to person for volunteers and staff when admin support is needed Who We’re Looking For You thrive in a fast-paced environment where organisation and compassion go hand in hand. You’re a natural problem-solver who can juggle multiple priorities with ease, all while making sure every person you interact with feels valued and heard. You’ll bring: Experience providing administrative support in a healthcare or counselling setting Strong IT skills, including proficiency in Microsoft Office and data entry systems (experience with Zedmed is a bonus A keen eye for detail and a proactive approach to problem-solving Excellent communication skills – you’re warm, engaging, and able to build rapport with people from all walks of life The ability to work both independently and collaboratively within a multidisciplinary team An understanding of working with diverse communities, including CALD, Aboriginal and Torres Strait Islander peoples, and LGBTQIA individuals To view a copy of the full Position Description, click here . Alternatively, for more information please contact Cammie Dinh (Talent Acquisition Business Partner) at cammie.dinheach.com.au What’s In It For You? At Each you’ll be supported to be your best. We provide: Balance your way – Flexible work arrangements to help you juggle work and life commitments. Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. Endless career opportunities – With over 200 programs across QLD, NSW, ACT, and VIC, there are plenty of pathways to progress. More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and other generous leave options. Hear it from the team – See what our people have to say about working at Each Applications close Tuesday 8th April. Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today