About your new employer: Join a highly respected, not-for-profit organisation that is a leader in its industry, dedicated to supporting workers and their well-being. This team-driven workplace values empathy, professionalism, and high-quality service, ensuring clients receive the care and support they need. About your new role: As an Administration Assistant, you will be the first point of contact for clients, including injured workers seeking support. Your role will involve: Providing empathetic and professional assistance to clients, understanding their injuries and mental health concerns. Managing incoming calls, emails, and appointment scheduling. Handling data entry and maintaining accurate records in the CRM. Assisting with general administration tasks to support the team’s operations. Collaborating with a small, close-knit team to ensure smooth day-to-day functioning. About you: To excel in this role, you will have: Strong attention to detail and excellent organizational skills. Exceptional communication skills with the ability to show empathy while gathering essential information. A team-oriented mindset, thriving in a supportive and collaborative environment. The ability to quickly learn new processes, software, and CRM systems. A professional and compassionate approach when dealing with clients. What’s in it for you? Monday to Friday, 8:30 AM – 4:30 PM schedule – enjoy a great work-life balance. Rostered days off & picnic days – additional time to rest and recharge. Supportive and collaborative team – work in an environment where you feel valued. Member of a union – ensuring fair treatment and workplace benefits. Industry leader with a strong reputation – be part of a well-respected organisation making a difference. Recognised as a Not-for-Profit – contributing to meaningful work with purpose. If you’re looking for a role where you can combine administration skills, empathy, and teamwork while making a real impact, apply today