Join Silverback Cargo Care as an Internal Sales Representative. We offer more than just a job Company Overview Silverback Cargo Care, established in 1995, stands as a leader in the industrial consumables and safety solutions sector. As a privately owned company boasting a nationwide warehouse and distribution network, we prioritise excellence in customer support and service. Our Mission is to provide innovative solutions and quality products to keep industries compliant, safe and productive. When you join Silverback, you’re not just an employee – you’re a valued member of a supportive community. We invest in your professional development, providing the tools, training, and resources necessary for success. Benefits At Silverback, we offer more than just a job – we provide a platform for your professional growth and development. We’re committed to nurturing your understanding and expertise in this dynamic industry, providing comprehensive support and guidance every step of the way. As a member of our close-knit team, your contributions will be acknowledged, valued, and rewarded. We prioritise your professional development by offering training, flexibility, and the necessary resources to excel in your role and become an indispensable asset to our team. Silverback’s employee benefits program includes access to Skin Checks, Novated Lease Program, First Aid training, Flu vaccination, Birthday dollars and an Employee Assistance Program for you and your family. The Role We are seeking an energetic, motivated, and articulate team player to join our friendly and supportive team in Regency Park. As an Internal Sales Representative, you will be responsible for greeting walk-in customers, generating sales through inbound and outbound calls, managing customer inquiries, and accounts across various commercial products in South Australia. Key Criteria Previous experience in an internal sales role or equivalent – ability to manage and grow a portfolio of B2B customers High competence in inbound and outbound customer outreach via phone and track record of achieving high sales volumes Team player with experience leveraging networks and sharing knowledge to drive collective success Strong knowledge of commercial sales principles, negotiation tactics, and market trends Excellent communication skills, both written and verbal Excellent time management and attention to detail, ensuring rapid response and follow-up to inquiries Systems: Competence in MS Office (primarily Outlook) is essential, CRM essential, SAP desirable Problem-solving Skills: Exhibit strong problem-solving abilities with a keen focus on customer service. Must hold driver licence Your Background Ideally, you are an experienced Sales Representative from a small to medium-sized supply chain/industrial supplier background. You have a proven track record of developing and managing a portfolio of commercial relationships that prioritize customer satisfaction. Please note: • You must have permanent working rights in Australia. • Police check required for successful application. • Agency assistance is not required. • Due to the high volume of applications, if you do not hear from us within 4 weeks, unfortunately, you have not been successful.