We’re looking for an experienced Administration/Customer Service Officer to join our team. You’ll be the first point of contact, supporting clients, technicians, and clinicians to ensure smooth clinic operations and excellent customer service. Key Responsibilities: Manage reception, bookings, and daily operations Handle calls with professionalism and efficiency Collaborate with the manager to enhance business growth and client satisfaction Provide top-tier customer service and support to internal/external stakeholders Enter data, generate reports, and assist with sales and service coordination Ensure compliance with clinical data and client record management Skills & Experience: NDIS knowledge is a plus Compassionate, customer-focused with strong problem-solving skills Excellent time management and organisational abilities Experience in administration/customer service roles Proficient in MS Office; SAP B1 experience preferred 2 years of experience in a similar role Education & Training: Certificate/Diploma in Business Administration (preferred) To apply, send your resume to infopayworx.com.au .