At Coverforce, we’re all about building strong and genuine relationships with our clients. We’ve been doing this for over 30 years and we’re still innovating and growing Our awesome receptionist just got promoted to an entry level broker role, so we’re looking for a new receptionist to join our dynamic team. Why this role is special You’ll be stepping into a role that has been a launchpad for career growth here at Coverforce. With an experienced receptionist ready to train and support you, this is a fantastic opportunity for someone early in their career to shine and grow. About the role As our new Receptionist, you’ll be the friendly face and voice of Coverforce. Your responsibilities will include: Answering and transferring incoming calls to the right people across Australia. Greeting customers, clients, and guests in a warm and professional manner, ensuring a positive experience. Assisting with organising events and catering, including set up and clean up for in house events. Assisting with office management, including liaising with building management and suppliers, and organising repairs and maintenance as required. Booking travel for our executive team and providing general assistance. Getting to know our business operations and cycles to effectively provide assistance and support. Handling administrative tasks such as document preparation, data entry, and calendar management. Living our values of exceptional customer service and teamwork and being a cultural ambassador in all interactions About you We’re looking for someone who is proactive, resourceful, and ready to take on new challenges. Ideally, you will have: You love organising events and are always the one in the kitchen, making sure everything runs smoothly. You’re curious and like to know what role everyone plays, always eager to learn more about the business. You’re a whiz with MS Office – Word, Excel, Outlook, and PowerPoint are your playground. You have a knack for customer service and enjoy making people feel welcome and valued. You’re organised, efficient and know how to use your time wisely. You respect confidentiality and handle sensitive info with discretion. You’re always looking for ways to improve processes and make things run more smoothly. Why Coverforce? With 100 employees on site, a reception team of 2, buzzing meeting rooms, you’ll be at the heart of our lively office. We also manage our new Melbourne office remotely and service clients and partners all over Australia. Plus, we’re located in luxury offices at Barangaroo, complete with a cafe area, a fridge stocked with “help yourself” food, and a packed internal event calendar. This role is a great chance to grow within a supportive and dynamic team. What you can expect Attractive remuneration offering bonuses based on performance Employee discounts at various retail/service providers Free access to AIA Vitality – discounted gym memberships, discounted flights with Virgin, and more Free travel insurance Recognition through our bi-monthly WAY (We Appreciate You) awards, with prizes worth up to $500. Supportive team culture with ongoing professional development opportunities in a diverse and inclusive office. Bi-annual performance and remuneration reviews (after probation). If you’re ready to take the next step in your career and join a company that values growth and development, we’d love to hear from you