Canberra, Russell. WFH Hybrid 12 12 12 month contract (TSPV security clearance req uired) Technical skills are Jira management and improvement Our client, a Federal Government entity focused on signals is seeking a Service Designer . About the client Our client defends Australia and its national interests. About the role - Service Designer Manage the Assessment and Authorisations section service catalogue and define and refine the reporting metrics (dashboards). Duties Monitor and report on performance of section output Review existing procedures to identify opportunities to streamline and enhance effectiveness of service offering Provide mentoring to APS staff in the continued operation of service catalogue items Skills / Experience Experience with user experience analysis, business situation analysis, requirements definition and management, business process improvement, and organisational capability development Business modelling, benefits management, and strategic planning, Experience facilitating co-creation by building a successful team How to apply To be considered for this role (JOB ID: EF10660) please forward your resume to Eric by clicking the Apply for this Job button. Please note that this role closes on the 18th of April. Recruitment Hive: (02) 6299 1006