• Sydney with flexible working available • Ongoing (35 hrs. per week) • Clerk Grade 5/6, base salary ($97,027 - $107,059), plus employer’s contribution to superannuation and annual leave loading Your role Provide a broad range of administrative support to the Office of the Executive Director and Court Services executive teams. The role leverages extensive business unit knowledge to support the branch’s program of work and facilitate the delivery of client services. What you’ll do Courts Tribunal and Service Delivery (CTSD) supports the NSW community by providing access to justice services, through the protection of rights and public safety initiatives. Court Services is the largest branch of CTSD, comprising the Local Court, District Court, Children’s Court and Coroners Court. As the Administrative Support Coordinator, Operations, it is essential to ensure that policy and processes are followed accurately and efficiently. This requires jurisdiction experience and an understanding of the different courts and legal bodies. • Provide administrative support to meet the reporting needs of the Executive Director and Court Services teams. • Handle complex enquiries and issues to ensure accurate information and timely resolution, especially regarding compliance with departmental reporting and internal functions. • Provide information to internal and external agencies following documented procedures. • Develop, implement, and monitor systems and methods to ensure consistent operations in line with agency standards. • Gather and collate information for internal communications about frontline services, including opening hours, business shutdowns, and special events. • Contribute to initiatives that improve work practices and client service. What we’re looking for • Ensure that internal communications are clear, concise, and relevant to the audience. • Handle and resolve complex enquiries to ensure accurate information and timely resolution, especially regarding compliance. • Clear and professional interaction with various stakeholders and handling sensitive information with confidentiality. Download the role description. If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: • A challenging and rewarding career • Flexible, autonomous work environment • Competitive pay and conditions • Training and development opportunities to build and maintain capabilities • Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role: • Targeted Question 1: Describe a time you had to implement changes within a short timeframe for an important project due to unforeseen circumstances? (500 words) • Targeted Question 2: Tell us about a time when you took the initiative to learn something new and challenging to improve at work tasks. (500 Words) Applications close 2 April 2025 at 11:59pm AEST. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Dollores Letich via Dollores.Letichjustice.nsw.gov.au If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Paola Pina via paola.pinadcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ Department of Communities and Justice