This is a Sales Development Representative role with one of the leading companies in AU right now Prospa with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Prospa As our Sales Development Representative you will be responsible for engaging with our customers daily, nurturing existing relationships & setting up appointments for them to explore their current lending options. Join a high performing, dynamic and high-energy team that truly is passionate about their customer’s success. What you’ll be doing: - Making a high volume of outbound customer engagements. - Supporting GTM with inbound customer enquiries. - Understanding business owners’ needs and requirements while delivering exceptional customer service. - Collaborating with internal stakeholders to create value and achieve outstanding outcomes for Prospa and our customers. - Having detailed conversations with business owners to drive commercial results. - Exceeding key activity and performance metrics. What you’ll need to succeed: - Customer-focused with a strong commitment to delivering excellent service. - Professional with a problem-solving mindset and excellent communication skills. - Ability to thrive in changing environments and adapt to ambiguity. - Detail-oriented with strong time management and organisational skills. - Previous experience in fast-paced, high-volume phone-based customer service or sales roles is advantageous. - Passionate about supporting small businesses and a strong desire to learn and develop your career in sales. - Don't let a confidence gap get in the way of submitting your application. If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Prospa. ✅ Applying here is the first step in the hiring process for this role at Prospa. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.