About the Company: Our client is an award winning financial services firm with a head office in Melbourne's CBD. They have a long history of providing a high level of service to their members and are committed to creating a culture based on inclusivity, collaboration and trust. Reporting into the IT Operations Manager you will be responsible for maintaining the technology environment in an efficient, compliant and reliable manner. About the Role: Maintain a strong understanding of the infrastructure environment and the services it provides, including; datacentres, cloud platforms, servers, networks and firewalls. Investigate and resolve issues arising from project and operational activities. Maintain up to date knowledge in infrastructure trends and implement change initiatives to maintain or improve existing services. Work with vendors and other third parties involved in the delivery of key IT Services. Regularly review firewall configurations. Provide SME support and overview for Office 365 and Azure platforms. Undertake Disaster Recover testing and participate in Business Continuity Planning exercises. About the Candidate: 5 years’ experience in IT Attention to detail when configuring systems and documenting network and server functionality. Strong Cloud (Microsoft Azure) and Office 365 knowledge Experience in vendor management and a mature, confident and professional attitude. Logical analytical thinker with strong problem-solving skills. Ability to analyse information and make good risk-based decisions. Technical knowledge & experience in Windows operating systems. If you are interested in learning more about this position, please contact Julian Soames at Kaizen Recruitment on 0412 123 682 or apply via the attached link. SCR-julian-soames