SELECTION CRITERIA Essential A willingness and capacity to embrace the Mission and Values of St John of God Health Care. Proficient knowledge of the health industry and health funds. Sound interpersonal skills and the ability to communicate effectively with hospital colleagues, patients, families, medical staff and members of the general public. Demonstrated commitment to delivering exceptional customer service. Ability to use initiative, demonstrate reliability and self-motivation, and thereby require minimal supervision and guidance. Demonstrated computer literacy with previous clerical experience. Ability to prioritise tasks and undertake a number of tasks simultaneously. Demonstrated ability to work effectively as part of a team. Desirable Knowledge and understanding of medical terminology. Previous experience in the health industry or hospital sector. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.