The Company You will be working for an Australian owned, leading global supplier to the consumer electronics and home appliances marketplace. Established over twenty years ago, with offices in eight countries, and working with over 500 manufacturers across the globe, they manage the entire supply chain, from sourcing to producing, and then delivering high quality products and goods. With a commitment to delivering high standards and exceeding their customer’s expectations, you will be part of a company whose reputation has ensured they are going from strength to strength. The Role We are seeking a German / English-speaking individual to join the team as a sales support coordinator, working hybrid, non-standard working hours (3:00pm – 11:30pm). The role is crucial in ensuring the smooth coordination and monitoring of production and order fulfilment processes for a prominent retail customer based in Europe and support the account manager in administrative duties. No selling is required for this position. Take this opportunity to join the team as the company continues to expand and grow. Duties Communicate with customer-side retail assistants/planners weekly. Process data and reports into sales spreadsheets and to the company database. Create brochures and costing sheets for presentations & submission to clients. Coordinate and collaborate with internal resources such as the Compliance, Technical, and Design team. Communicate with China-based suppliers, following up on deliverables and due dates. Monitor and track orders, and delivery status. Check artwork and packaging are completed against each sales order. Check inspection reports are completed against each sales order. Process customer paperwork and contracts. Manage parcel deliveries including unpacking and packing samples for couriers. Skills and Experience Previous experience in a similar role. A proactive approach to tasks at hand and the ability to multi-task – flexible in duties required to get the job done Ability to work independently is essential, as you will be working alone for a large part of the day. German and English speaker, ideally also speaking Mandarin. Strong work ethic and eagerness to learn. A proactive multitasker and highly attentive to detail. Intermediate Microsoft Office skills, particularly in Excel. Excellent communication and organizational skills. Enjoy a deadline-driven environment. Taking initiative and actioning. Citizen or candidate with permanent residency status. Benefits Progress your career with a global leader where there are genuine career opportunities for the right candidate. A dynamic work environment Ongoing training to help you grow and develop your strengths within the organisation. Exposure to a top-tier retailer with global presence Large modern office in the heart of North Sydney, within walking distance to train stations. Only applicants who are Australian Citizens or who are Permanent Residents need apply, please note this role is based in North Sydney. We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ and culturally diverse communities. APPLY NOW by sending your up-to-date resume and cover letter to kateoptimalrecruitment.com.au or for a confidential chat call Kate: 0423 957 003