ABOUT US We are a regionally embedded business technology partner, providing technology and advisory services that empowers and protects businesses. At MicrotechDPS, we’re driven by our mission to lead through innovative technology transformation, so that together, everyone succeeds. We’re a team of real, passionate, and empowered professionals and foster a cohesive and collaborative environment, encouraging us to support each other in achieving our shared objectives. ABOUT THE ROLE As a Sales Administrator, you’ll provide administrative support to our sales team and process our sales orders. You’ll have a positive can-do attitude, be meticulous with detail, and be great with customers. Ideally, we’d like this role based in our Wodonga office, yet we’re also open to having this based in our Leeton or Wagga Wagga offices. This is a part time role, 3 or 4 days per week, with flexible hours available during business hours of 8.30am – 5.00pm. This role has become available due to an internal promotion, so you’ll receive plenty of on-the-job training from the previous occupant. This is an entry level role so prior experience in a sales administrator role isn’t essential – if you’re eager to learn, we’ll be eager to teach you the skills Key responsibilities include: Process purchase orders, invoices, credits, returns and vendor rebates Create and follow up of sales jobs in our internal CRM system (JIM2) Provide a high-level of service to our valued customers, ensuring the client experience runs smoothly and problems are resolved efficiently Liaise with other teams to ensure jobs are updated and invoiced to the client in a timely manner Maintain and update our sales SharePoint site regularly, ensuring our sales SharePoint site is fully optimised Ensure systems, processes, and frameworks are in place, and that they are thoroughly documented, consistently audited, and regularly improved ABOUT YOU You’ve got an eye for detail. You’ll need attention to detail and the ability to keep track of lots of data effectively through diligent and conscientious work practices. You’re great at taking care of customers. You have a genuine desire to build partnerships with customers that is built on trust, dependability, and connection. You aim to provide an extraordinary service and make a meaningful impact. You’re an excellent communicator. You’re personable in communicating (both phone and email), engaging professionally and courteously. You can keep the pulse on what’s happening and ensure clients enjoy a seamless experience. You’re a team player. You thrive when helping a team directly. You enjoy collaborating around ways to continually improve the customer experience. You have a high level of computer literacy. You consider yourself pretty IT-savvy and can pick-up new platforms and devices with ease. We use the systems Microsoft Office, Salesforce (for client management) and Jim2 (for accounting). Whether you have prior experience using these systems or not, if you’re willing to learn, we’ll be willing to teach. WHY JOIN US Unrivalled reputation – For years, MicrotechDPS has stood strong as an established brand in the industry and our local communities We’ve worked hard to cultivate a great culture, our team describe our culture as supportive, family-oriented, and inclusive. We offer a wellness program incorporating a range of initiatives throughout the year to support our team in prioritising their health in a fast-paced work environment Opportunity to purchase IT products and equipment at a discount We are a fast growing and impact driven company, you’ll be involved in charting our growth and have opportunities to progress your own career HOW TO APPLY To apply, please click ‘Apply’ to submit your resume and cover letter, or alternatively, get in touch with us at hrmicrotechdps.com.au for more information. If your application resonates with us, you can expect a call to discuss this opportunity further. Please have confidence that we treat all applications as private and confidential. To learn more about us, go to www.microtechdps.com.au Recruitment agencies – we’re going solo on this one, but we’ll give you a call if we need a hand.