About Us: We are changing. After going back to a privately owned business model in 2023 AE Smith has gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services, plumbing, and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our 1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 400 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are also keen on adding new faces to our team. Why Choose AE Smith? Career Growth: We have plenty of examples of people working their way up through the business – we prefer to promote from within, and are committed to facilitate career journeys for our staff. Top-Tier Training: We believe in continuous development. Access internal and external training programs to keep growing professionally whether this is on product and systems, leadership training, or mentoring programs. Iconic Projects: Want to work on some of Australia’s most recognisable buildings? From the Opera House to the ICC we are proud of every project we have worked on, regardless of size or scope. Expert Team: Collaborate with a renowned in-house engineering and project team, learning from the best in the industry. Relocation Support: Want to surf on the Gold Coast? Fish in Townsville, or sip coffee in Melbourne – we encourage relocation between offices, and in some cases will help with your move. Flexible working that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs. Zero Harm is embedded in team culture and is fundamental to the company’s future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family’s healthy lifestyle. About the Role: This role will be first point of contact for clients, and technicians to schedule Planned Preventative Maintenance and reactive works. You will take lead on a number of client sites, and use your expertise to deliver our trades services efficiently and consistently. This role will be based in our Artarmon office in Sydney. What We’re Looking For: 2 years of experience in Service Coordination within HVAC, Refrigeration, BMS, Fire or Electrical markets Proven technician trade scheduling and work allocation experience both reactive and preventative maintenance work Ideally SAP experience, otherwise strong knowledge of scheduling softwares