Company Overview: Responsive Building is a dynamic and growing construction company, known for delivering high-quality residential and commercial Insurance repair projects on time and within budget. With a reputation for excellence and innovation, we are committed to providing exceptional service to our clients while maintaining a supportive and collaborative work environment for our team. Position Overview: We are seeking an organised and proactive Administration Officer to join our team. The Administration Officer will be responsible for providing efficient administrative support to the operations of our company. This position requires exceptional organisational skills, attention to detail and the ability to handle multiple tasks simultaneously. The ideal candidate will possess excellent communication and problem-solving abilities, as well as a strong work ethic to meet project deadlines and maintain high-quality standards. Key Responsibilities: Project Co-ordination: Assist in the planning and scheduling of insurance repair projects. Track project progress and maintain timelines, ensuring that all milestones are met. Communicate with Contractors and Sub-Contractors to confirm schedules and project requirements. Client Support: Serve as the primary point of contact for clients throughout the insurance repair process. Respond to enquiries, provide updates on project status and address any concerns. Facilitate communication between clients and insurance adjusters as needed. Documentation and Record Keeping: Maintain accurate records of project files, contracts and correspondence. Prepare and process documentation required for insurance claims and repair services. Assist in compiling reports and updates for Managers and stakeholders. Other Tasks: Perform other general administrative tasks, including managing correspondence, scheduling appointments, and maintaining records as required.Assisting with booking travel arrangements for Management and employees. Scheduling internal meetings, as requested or required Handle incoming and outgoing communications, including phone calls, emails, and mail, and redirect them, as necessary. Maintain and update databases, ensuring accuracy and confidentiality of information. Collaborate with various departments to ensure effective communication and coordination of administrative tasks. Assist with any ad-hoc administrative duties as assigned by management. Key Requirements: Proven experience in an administrative role, demonstrating strong organisational and time management skills. Experience within the insurance repair industry will be highly regarded but is not essential. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Excellent written and verbal communication skills. Ability to prioritise tasks and meet deadlines in a fast-paced environment. Strong attention to detail and accuracy. Ability to maintain confidentiality and handle sensitive information with discretion. Strong problem-solving and decision-making abilities. Ability to work independently and as part of a team. Why Join Us? Competitive salary. Opportunity for professional development and career growth. A collaborative and supportive team environment. Be a part of exciting and varied projects that make an impact. If you are a motivated, detail-oriented administration professional with a passion for construction, we would love to hear from you. Apply today to join the Responsive Building team and help us continue to deliver outstanding projects.