Are you a go-getter with high-end hospitality experience, someone who has an outgoing personality, and an eagerness to learn? We’re looking for someone just like you to join our dynamic team This role is ideal for individuals who thrive in fast-paced environments and enjoy working in a client-facing role. Whether you’re re-entering the workforce or starting your career, we offer a supportive and engaging environment where you’ll grow and develop your skills. About Us At Alexander Spencer, we’re more than just accountants – we’re growth partners. Ranked in the Australian Financial Review’s Top 100 and recognised as one of the fastest-growing firms in the country, we’re proud to be celebrated for our innovation, collaboration, and excellence. With expertise across Accounting, Finance, Taxation, M&A, Financial Planning, Advisory, Bookkeeping and Insurance, our team is dedicated to helping businesses thrive. What Makes Us Unique At Alexander Spencer, we live by our values, Teach, Respect, Ambition, Fun and Common Game Plan. Our team culture is unmatched. From Friday drinks and social events to a collaborative office space designed to inspire, we believe in celebrating successes together and supporting one another. Here, your effort is appreciated and recognised and your contributions will make a real difference—for our clients and our firm. Your Role in Our Mission As the first point of contact for our visitors and clients, you will help create a welcoming atmosphere while ensuring smooth day-to-day operations within the reception area. What You’ll Do Client Support & Reception: Answer and transfer incoming calls and assist with queries Greet clients in a professional, friendly, and welcoming manner Serve refreshments Manage meeting rooms, ensuring they’re set up and cleared throughout the day Handle appointment bookings via telephone and email Administrative Support: Schedule appointments for Partners Process daily mail Assist with ATO registrations, client queries, and document preparation for certification Maintain the kitchen and bar area, ensuring appropriate stock levels and placing orders as needed Document Management & Client Follow-Up: Scan, send, and archive client documents as needed Ensure timely signing of documents Manage and send daily invoices and process credit card payments General Office Support: Arrange couriers for documents Other administrative duties as required What We’re Looking For We value people who are driven, curious, and committed to excellence. You’ll thrive in this role if you have: Professionalism & Strong Communication: You know how to present yourself in a professional and approachable way, whether interacting with clients in person or on the phone Organisational Skills: You’ll be managing a variety of tasks at once, so being able to multitask and prioritize is key Tech Savvy: Comfortable with MS Office and quick to learn new systems and processes Initiative: Ability to work independently, take the lead on tasks, and follow set procedures while also offering solutions where needed Experience: Previous experience in hospitality or professional services is preferred so you have an input in creating a welcoming and professional atmosphere for our clients. Flexibility & Willingness to Learn: We’re looking for someone eager to pick up new skills, learn new systems, and adapt to our work processes following set procedures while also offering solutions where needed. A positive, can-do attitude is important Here’s what you can look forward to Growth Opportunities: Access to mentorship and training. Team Spirit: Enjoy casual Fridays, social activities, recognition and an open, fun and supportive team environment at all levels Modern Workplace: Our new office features stand-up/sit-down desks, a coffee machine, snacks and a stocked bar for end-of-week celebrations. Additional Perks: Income protection, referral incentives, and access to our accounting, wealth advisory, mortgage, and insurance teams. Ready to Make a Difference? If you’re someone who enjoys creating a welcoming environment, offering exceptional client support, and tackling a variety of tasks, we’d love to hear from you. Apply now to be part of our team How to Apply: Submit your application with a cover letter detailing why you’re the ideal candidate for this role. For more about us, visit our website or follow us on LinkedIn. We can’t wait to welcome our next team member and unlock new levels of growth together. Note: Only candidates with the right to work in Australia will be considered. NO AGENCIES PLEASE.