About the Role An exciting opportunity has become available for someone who is keen on taking the next step in their career. Exciting new challenges await. In this role the Systems Administrator will be responsible for the daily management of Crown’s Asia Pacific IT Infrastructure and Systems. Requirements Responsibilities & Duties Conduct daily checks on IT Hardware and Systems across the Asia Pacific Region and notify management of any critical issues Work closely with the Asia Pacific and US based Infolink Teams Trouble shoot and update all Infolink applications on the Company’s servers Work with customers to upgrade or migrate their Infolink Application or SQL servers within their own environments Manage user additions and removals on Exchange/Office 365 Troubleshoot and provide support on Crown Production servers across the Asia Pacific Region Commission, decommission and upgrade servers as required Send outage notifications to the business including updates Troubleshoot and resolve WAN and LAN issues Skills & Experience Relevant Industry Experience Excellent interpersonal skills to provide high customer service Professional Mannerism Good Communication Skills Ability to prioritise, organise work and meet deadlines Excellent problem-solving capability and a focus on continuous improvement Benefits What sets us apart? Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy: A benefits program which gives you access to discounts and cashback from over 400 retailers nation wide. Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals. Corporate Rates for Private Health Insurance. An inclusive working environment. An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options. The Company Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.