Your Role You will be responsible for providing high standard support and assistance to patients, visitors and caregivers and directing queries accordingly. The Position Managing busy reception including Outpatient Clinics. Coordinate outpatient clinic and bookings. Liaise with medical and allied health caregivers about clinic changes. Process payments and admissions through patient administration system Assist patients, visitors and general public with enquiries and directions. Receive and process referrals, checking health insurance details and notifying patient of any extra charges they may incur. Liaise and communicate with a broad allied health and outpatient team to ensure exceptional patient service. Other general administration duties Informs the Allied Health Manager of any problems encountered whilst of duty. You will have interpersonal skills – ability to relate to hospital staff, patients, families and medical staff and ability to priorities a busy and varied workload. To succeed you will have availability to work across at least four days a week and demonstrate excellent problem solving and communication skills. Part time share positions considered and casuals welcome to apply. Above all, customer service will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Casual role Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave and well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Dynamic multidisciplinary team For enquiries contact Toby Vague, Manager Health and Allied, on (03) 5215 8736 At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.