We are currently seeking a motivated and fast paced receptionist to join the team in our Templestowe and City clinics. Reporting to the Reception Team Leader you will be responsible to deliver a professional and caring customer focussed service, often as the first point of contact and communication for patients, their families, and visitors. You would also be responsible to obtain and manage patient information in a timely and accurate manner, ensuring confidentiality and privacy standards are met. You are the face of the business. From welcoming patients each day, to responding to any requests or concerns that might arise. It all begins and ends with you. This role would suit someone with impeccable customer service and system skills. This role that you are applying for is a full-time position (9 day fortnight) with a 8 hour shift. The successful applicant will be required to work in both locations. No Saturdays or late nights. Established over 20 years ago, L&L Orthodontics is an award-winning orthodontic brand. We help people achieve beautifully straight smiles with the latest treatment solutions, nationally acclaimed orthodontists, and AI technology. Day to Day Responsibilties: Liaising with new, existing, and potential patients; Administrative and secretarial support to all staff; Answering the phone; Scheduling patient appointments; Collecting fees from patients; Contributing to the smooth running of the Practice; and Establishing and maintaining effective working relationships with other staff members and stakeholders. Demonstrate a strong desire for accuracy during every stage of a task, follow up all tasks to ensure completed. Ability to handle pressure and multi-tasking in a fast paced environment. What We Like About You: 3 years of experience within a reception or similar role Be confident communicating with numerous client groups, experience in office administration. Comprehensive MS Office skills Excellent attention to detail Ability to work with minimal supervision Healthcare sector experience is looked upon favourably but not essential. If you are passionate about working for an organisation with a vision of making a difference in people’s lives, then please submit your cover letter and resume. Applications will be reviewed as they are received, please don’t delay or wait for a closing date if you are interested