Are you an experienced radiology receptionist with a passion for mentoring and inspiring others? Do you thrive in a dynamic healthcare environment where you can make a real impact by sharing your knowledge? If so, we want YOU to join our team About Us Our Sunshine Coast practices are independently owned and doctor led, we are committed to delivering high-quality imaging and patient-focused care by remaining at the forefront of new imaging techniques to benefit our doctors, referrers, and patients. We provide a comprehensive range of imaging and procedural services including MRI, PET/CT, CT, SPECT/CT, breast imaging, ultrasound, fluoroscopy, BMD, dental imaging, and general x-ray. Our teams consistently strive to provide exceptional customer service to our patients every day. Patient care remains our top priority and focus. About the Opportunity We are looking for a dedicated Radiology Receptionist Trainer to help shape the next generation of front-desk professionals. Your expertise will ensure our reception team is equipped to provide exceptional patient care and administrative excellence. The role will be based at our Cooroy practice. We are committed to providing the highest level of patient care and support, and we’re looking for an enthusiastic and experienced trainer to guide and mentor our reception staff. This is a new, key role and you will play an essential part in ensuring that our team is equipped with the skills and knowledge to deliver exceptional service to our patients. What You’ll Do: Help develop and deliver engaging training programs for new and existing reception staff. Provide hands-on support and feedback to improve performance and efficiency. Ensure the reception team is well-versed in patient scheduling, record management, and customer service. Mentor and coach team members to ensure exceptional patient interactions. Monitor staff performance and provide constructive feedback to drive continuous improvement About You Proven experience as a radiology receptionist is essential. Experience in training or team leadership. Strong communication, coaching, and mentoring skills. A passion for teaching and the ability to inspire confidence in others. Proficiency in MS Office and COMRAD. High level of Customer/Patient Service. Positive attitude. Empathy and maturity. You are able to work flexible hours, between 7am – 6pm Monday to Friday. What We Can Offer Competitive remuneration Annual salary review Supportive team in a privately owned practice Career development opportunities available Excellent working environment – regular morning teas, staff events, celebrations along with organised events as a team. Birthday leave – have the day off paid on your birthday Employee health and wellbeing initiatives Uniform allowance You would be joining an experienced, passionate, and friendly team, driven by providing quality and excellence in their work. Find Out More Please call Tammy Juckes, Admin Services Manager 0407 544 460 or Lucie Tunwell, HR Director 0405 956 577 for a confidential conversation. How to Apply If you’re ready to take the next step in your career and help others succeed, we’d love to hear from you Apply now and take the first step toward an exciting career where your skills truly matter Please submit your CV and a brief cover letter outlining your experience and why you’re a great fit for our team. Closing Date Applications will be accepted until the position is filled. We look forward to welcoming you to the family