Join our People-First Team and Make a Difference Are you a warm, professional, and proactive individual who thrives on making a great first impression? We’re looking for a Receptionist to join our team and play a vital role in delivering exceptional service at our leading Business & Litigation Law Firm. At Roberts Crosbie Mortensen Lawyers, our People First philosophy is at the heart of everything we do. As the first point of contact for our clients, you will help set the tone for their experience with our firm—ensuring they feel welcomed, valued, and supported from the moment they walk through our doors or pick up the phone. Why Join Us? At Roberts Crosbie Mortensen Lawyers, we invest in our people and provide clear career pathways. As our Receptionist, you will: Be a key part of a collaborative and professional team. Gain hands-on experience with legal technology and systems. Have opportunities for career growth—whether as a Legal Assistant or in other areas of interest within the firm. Work in a modern Newcastle CBD office with easy access to public transport and green spaces. Enjoy benefits such as birthday leave, volunteering leave, and an Employee Assistance Program (EAP) for you and your family. About the Role Your role is essential to ensuring smooth daily operations and an outstanding client experience. Responsibilities include: Managing incoming and outgoing calls via C3X , our software-based phone system. Recording client and enquiry details accurately in Clio , our legal client management system. Greeting clients and ensuring they feel welcome and supported. Assisting with filing, general administration, and legal matter management in LEAP . Scheduling appointments and booking meeting rooms using Microsoft Office . Handling mail and deliveries. Keeping the office and kitchen areas well-presented. Providing additional support across the firm where needed. About You We need someone who thrives in a professional, fast-paced environment and enjoys creating positive experiences for others. The ideal candidate will have: A proactive, self-motivated attitude. Exceptional verbal and written communication skills. High attention to detail and accuracy. Intermediate proficiency in Microsoft Office Suite . An aptitude for learning new technology and processes. Strong multitasking and prioritization skills. Previous reception and/or office administration experience in a professional environment. Availability to work full-time, Monday – Friday, 8:30 am – 5:00 pm in our Newcastle office. Diversity & Inclusion At Roberts Crosbie Mortensen Lawyers, we believe that diverse perspectives strengthen our team and enhance our ability to serve our clients. We are committed to building a workplace where everyone feels respected and valued, and we encourage applications from candidates of all backgrounds, abilities, and experiences. Ready to Join Our People-First Team? We’d love to hear from you Click the “Apply” button to submit your application, including a cover letter.