Corporate Services | Information Technology | Brisbane Permanent, full-time position Hybrid and flexible working; WFH and from modern, open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment Reward and recognition, including competitive remuneration and career progression Learning and career development programs for all roles and levels Flexible leave options and up to 26 weeks paid parental leave Free daily breakfast, office drinks and social events Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm Learn more about what Hall & Wilcox can offer you: bit.ly/HWbenefits About the role and team We have a new opportunity for an experienced Systems Engineer to join our growing national Technology team in our Brisbane office. This role will be responsible for designing, implementing, and maintaining our IT infrastructure, working closely with the rest of the Systems team. This includes managing servers, applications, networks, and storage systems to ensure optimal performance, security, and reliability. A key responsibility of this role is to visit Court and assist in securely transporting documents from Court to Hall & Wilcox systems. The Systems Engineer must strictly adhere to the firm’s portable device policies to ensure the security and integrity of all transported data. This role will require the successful candidate to be in the office 5 days a week. There will also be some interstate travel and work required after-hours. The successful candidate will be responsible for: assisting the firm in complying with its ‘Use of Portable Device Policies’ and guidelines for transporting data from courts; collaborating with other IT team members to support and optimize IT operations; designing, deploying, and maintaining IT infrastructure, including servers, applications, networks, and storage systems; monitoring system performance and troubleshooting issues to ensure optimal availability and reliability and serve as the escalation point for the IT Infrastructure’s 24x7x365 external monitoring services; implementing and managing security measures to protect IT infrastructure from threats; developing and maintaining documentation for IT infrastructure, including network diagrams, system configurations, and procedures; planning and executing system upgrades, patches, and maintenance activities; automating process using scripting, where appropriate; providing technical support and guidance to end-users and IT staff; collaborating closely with the Systems and Helpdesk teams to ensure prompt resolution of issues; staying up-to-date with the latest industry trends and technologies to ensure the IT infrastructure remains current and effective; and assisting with infrastructure projects. About you You will ideally have the following skills and experience: at least 3 years of proven experience as a Systems Engineer or in a similar role; a strong knowledge of IT infrastructure components, including servers desktops, networks, backup and storage systems; a good understanding of Active Directory, Group policy, Exchange, Office 365, Azure Active Directory, Intune MDM,and Windows Security components (LAPS, Bitlocker and Azure MFA); experience with virtualization technologies (e.g., VMware) and familiarity with cloud computing platforms (e.g. Azure); proficiency in Windows Desktop (Windows 10 & 11) & Server OS (Windows 2016 and above); strong interpersonal and communication skills with the ability to interact effectively with people at all levels; the ability to work independently and as part of a team; proven ability to develop and maintain strong relationships with external providers; and self-motivated and disciplined in the delivery of a high level of client service. About us Hall & Wilcox is a leading independent Australian law firm. We deliver outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive. Hear from our people about what it’s like to work at HW: bit.ly/HWpeople Some of our recent awards and citations include: Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards; Law Firm of the Year (101-500 Lawyers) and Diversity Initiative of the Year at the 2022 Australasian Law Awards; Ranked fourth in the Lawyers Weekly Top 25 Attraction Firms for 2023 and 2024; Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018; and Best Law and Related Services Firm ($100m-$200m revenue) and Best Professional Services Firm ($100m-$200m revenue) at the 2023 Client Choice Awards. We are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as Hallmarks . We are also renowned for Smarter Law , which means we look beyond the status quo to think differently and find solutions that are better, faster and cheaper. Smarter Law includes enabling technology, challenging business models, innovative pricing and creative resourcing. We are a firm of the future. We offer our people interesting and challenging work, and access to great clients. To learn more about HW visit our website. Apply now Let’s connect. Click apply to submit your application. At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities. We are also committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor, at kim.chalmershallandwilcox.com.au for a confidential discussion. This vacancy is being managed directly by the HW Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance. LI-KC1