$35-$40.80 per hour Super | 35hours per week NSW State Government | Lithgow and Faulconbridge Location ASAP Start | Estimated 5-months temp assignment, strong potential to extend About the Company Our large NSW State Government client provides vital programs and services designed to help vulnerable children, young people, and their families, empowering them to live fulfilling lives and achieve their potential in inclusive communities. About the Role They are currently seeking Customer Service Officer to join their growing team located in Pennant Hills. This is an estimated 5-months temp assignment, strong potential to extend Working within the Manager, you will be required to deliver a wide range of administration and business support assistance to meet organisational objectives. Responsibilities Reception duties including covering a busy switchboard Act as the first point of contact, delivering professional and empathetic customer service Answer customer enquiries, in a timely and accurate manner Inbox management, generating correspondence Distribution of incoming and outgoing mail Ordering stationery and maintaining office equipment Gather and collate information to support informed decision-making outcomes Preparation of documentation including subpoenas, correspondence, letters, presentation material and reports Fleet maintenance and management Complete financial administration duties including invoices and purchase orders Records and database management ensuring high integrity, accuracy and confidentiality Any adhoc duties related to the role About You Professional, empathetic, supportive, patient and resilient Impeccable communication skills, both verbal and written Superior organisational skills with the ability to multi-task and prioritise competing deadlines High attention to detail Strong computer literacy and proficiency with MS Office suite, SAP and TRIM Requirements Demonstrated Customer Service, Reception, Administration or Business Support experience Previous experience working within a sensitive/complex environment, including Child Protection, Homelessness, Domestic Violence, Disability Sectors advantageous Flexibility to work Monday to Friday 9am-5pm Ability to work at both Lithgow and Faulconbridge Offices, as required Valid Working With Children’s Check (WWCC) and willingness to undergo a National Police Check Ability to commence and commit to the duration of the assignment How to Apply Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. Only suitable applicants will be contacted . For other similar roles currently available, please go to our jobs page https://www.alexanderappointments.com.au/job-results We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts