Introduction Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us. At Steadfast, we take pride in the diverse mix of individuals and skill sets within our organisation. Our team members collaborate across various business units to not only bolster our broker network but also to pioneer the innovative thinking, systems, and technologies that will propel the insurance sector into the future. We are leaders of the general insurance broking and underwriting industry, and we lead from the front. About the opportunity The Salesforce Administrator supports all technical requirements for Salesforce operation within the Steadfast Business. The role is responsible for the ongoing operation and maintenance of the Salesforce environments. The Salesforce Administrator works with the various business stakeholders to implement changes to the Salesforce environments to support business processes and initiatives. This is a 12 Month Fixed Term Maternity Leave Contract. Responsibilities Serve as primary system administrator for the Salesforce environment(s). Assisting with running monthly finance reports. Performing full regression tests for support and change management. All aspects of user and license management including new user setup/deactivation, roles, profiles, and permissions. Handle all basic administrative functions including modification of page layouts, generation of reports, and dashboards, creation of new fields and other routine tasks. Gather detailed requests for improvements or changes to the system and implement these changes as appropriate. Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users Document customisations made in Salesforce. Plan for upgrades, seasonal releases, and long-term projects. Skills and Knowledge History working in a Salesforce Administrator role. Salesforce configuration, reporting & dashboard experience. Strong understanding of Salesforce best practices and functionality preferred. Some understanding of Salesforce Apex Code. An understanding of SQL beneficial to support integrations. Proven ability to build and maintain strong working relationships with business and tech partners. Excellent written and verbal communications skills with the ability to think on your feet. Benefits As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to: Flexible working arrangements to help you balance work and home life. Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances. An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, discounted gym membership, and confidential counselling. Discounts on travel, hotels, hire cars, electronic and vehicle packages through our various partners. Working in a vibrant and collegiate culture where you as a person, and your contribution is valued. About us Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes and culture. We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast. We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation. We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival, are active members of Champions of Change. To apply We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talentsteadfast.com.au We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.